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Getting Started with Programmable Voice.

However, note that if your conference participants use access methods not covered in the Prepaid Minutes bucket (including International Toll Access, Canada Toll-Free Access or other billable access methods), your credit card on file will be charged monthly for the corresponding usage charges. In this scenario, you can prepay for usage minutes in lieu of having your credit card automatically processed with each monthly invoice. If you are not enrolled in a Flat Rate Toll plan (i.e., you are enrolled in a plan containing a per-minute charge for Toll Access minutes), all domestic Toll and Toll-Free Access (excluding Canada and Alaska) is included in the Prepaid Minutes bucket. Prepaid Minutes do not expire, and you can track your balance by selecting the Billing tab in your online Account Portal. In this scenario, you could purchase a quantity of prepaid domestic Toll-Free Access minutes, in lieu of incurring normal “pay-as-you-go” toll-free per-minute charges on your monthly invoices. If you are enrolled in a Flat Rate Toll plan (where you do not pay per-minute charges for the use of Toll Access on your account), only domestic Toll-Free Access (excluding Canada and Alaska usage) is included in the Prepaid Minutes bucket. The Current Balance displayed in the Invoice History section at the bottom reflect the accrued usage charges (including applicable Federal Universal Service Fund surcharges) during the current invoice period.ĭepending on your selected Service Plan, you may have the option to purchase Prepaid Minutes. You may view a running balance of your accrued usage charges by logging into your Account Portal and selecting the Billing tab. Individual calls are priced immediately upon the departure of that caller from your conference calls. The billable time begins when the caller arrives, so any time that caller spending on hold pending the arrival of other participants is counted as billable minutes. For example, if you subscribe to the Flat Rate plan, you won't be charged for callers who dial into your conference call using the Toll Access, which is when they dial one of our geographic USA phone numbers (i.e., not a toll-free number). Depending on your selected Service Plan, you may not be charged for some types of access methods.

For example, if three callers join a conference call and two stay for 10 minutes, and one stays for 5 minutes, that counts as 25 billable minutes. Minutes are counted on a per-caller basis. Usage charges are incurred based on the per-minute rate associated with the access method used by the conference participant, which vary by Service Plan.

Our spending limit policy is primarily a safeguard to alert us to abnormal activity on your account, so we can intervene if necessary to limit your future cost exposure. It is not our intention to bill your account more frequently than once per month, so we normally increase the spending limit on your account to avoid recurring Exception Billing transactions. If you incur subsequent charges during that monthly billing cycle, your next payment be processed on your normal monthly bill date. Please note that if an Exception Billing transaction is processed on your account, this does not change your monthly billing cycle. We may suggest an alternative Service Plan that would cost less, based on your usage activity, or point out other cost-saving options. TurboBridge personnel will review your account whenever an Exception Billing transaction occurs, and generally either increase your account spending limit or contact you regarding potential options to reduce your future charges. If your accumulated usage charges during a monthly billing cycle reaches the assigned spending limit, your credit card will immediately be processed for the accrued charges, and you will be notified via email of this “Exception Billing” transaction. A spending limit is assigned to your account upon service activation, which varies based on the selected Service Plan, and ranges from $50 to $500.

Time limit for callnote free